Privacy Policy

The Whitford Coffee Company LTD (UK)

 

At The Whitford Coffee Company LTD ("we," "us," or "our"), we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us online, in-store, or through any other means. By accessing our website or providing your information to us, you consent to the practices described in this policy.

  1. Information We Collect: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, postal address, and payment details when you make a purchase, sign up for our newsletter, or contact us for inquiries. We also automatically collect certain information, including your IP address, device information, and browsing behavior on our website, through cookies and similar technologies.

  2. How We Use Your Information: We use the collected information for various purposes, including but not limited to:

  • Processing your orders and payments
  • Providing customer support and responding to your inquiries
  • Sending you promotional materials, offers, and updates with your consent
  • Analyzing website usage to improve our services and user experience
  • Complying with legal obligations and protecting our rights and interests

  1. Information Sharing: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. We do not sell or rent your personal information to third parties for their marketing purposes. Additionally, we may share your information when required by law or to protect our rights, privacy, safety, or property.

  2. Your Choices: You have the right to update or correct your personal information, opt-out of receiving marketing communications, and request the deletion of your data. To exercise these rights or inquire about your information, please contact us using the details provided below.

  3. Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission or storage system is entirely secure, and we cannot guarantee the security of your information.

  4. Links to External Websites: Our website may contain links to third-party websites or services. We do not have control over these external sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any external websites you visit.

  5. Children's Privacy: Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we may have collected personal information from a child without parental consent, please contact us, and we will promptly take appropriate actions.

  6. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website and indicate the effective date. Your continued use of our services after any changes signify your acceptance of the updated policy.

  7. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: Email: contact@thewhitfordcoffeecompany.co.uk 

Thank you for entrusting us with your personal information. Your privacy matters to us, and we are committed to maintaining the confidentiality and security of your data.